In-patient hospitalizations are often considered to be the most effective and efficient method for emergency psychiatric evaluation. The hospital setting provides the highest level of continuous personal, environmental and pharmacological safety and control, while allowing the greatest number of highly qualified medical specialists both the opportunity and means to thoroughly evaluate each child in the shortest amount of time. Teachers and therapists are provided through the hospital and/or the public school district to ensure that educational needs are met for the duration of the hospitalization. I refer the families I help to the local Children's Hospitals whenever possible, for more effective and efficient coordination of care.
Your child has rights as a patient and you have rights as a parent.
You also have responsibilities, as you use our services, to follow the
rules of the hospital, the unit where your child is hospitalized, and
the clinic your child goes to for appointments. We value you as a member
of your child’s healthcare team, and we encourage you to talk with the
people who provide care to your child.
We have embraced standards of behavior which exemplify the best of
our workforce. Learn more about how they define
our culture.
You Have the Right:
Communication
- To know the name, profession and experience of our staff who care
for and treat your child.
- To hear from your child’s doctor, in language and words that you
understand, what your child’s medical problem is (the diagnosis), what
treatment your child needs (procedures and medication), what the outcome
may be (the prognosis), including any risks, and any training or
instructions you need to learn to care for your child at home.
- To take part in all decisions about your child’s care and treatment;
to give informed consent for all treatment and procedures; to refuse
any drug, test, procedure or treatment (exceptions may apply); to change
your mind prior to any procedure for which you have given consent; to
cross out any part of the consent form that you do not want applied to
your child’s care; and to refuse to sign a consent form if you feel that
you do not understand everything that was explained to you.
- To be told what you can do if you believe that you and/or your child
have been treated unfairly or if you have a complaint.
- To freely voice complaints and recommend changes without fear of a
change in the quality of care your child is receiving.
- To ask before treatment what the estimated cost will be if it is not
an emergency. We will base this estimate on usual costs for children
with a similar diagnosis. If you give us insurance information, we can
help you get an estimate of any charges that your insurance will not
cover. You also have the right to know, before we begin care or
treatment, how and when the hospital will bill you.
- To ask to see another doctor, get a second opinion, or change
doctors or hospitals.
- To refuse to take part in the training of healthcare workers,
research or in experimental programs.
- To be informed about outcomes of care.
Privacy/Dignity
- To have your child receive care and treatment in a way that respects
him or her as a person with dignity. This includes providing as much
personal privacy as we can while we treat your child.
- To be free from seclusion and restraints, of any form, imposed as a
means of coercion, discipline, convenience or retaliation by the staff.
- To expect that we will not share with anyone the files about your
child’s care and information about how it will be paid. The only people
who are allowed to see your child’s records are you (parents and legal
guardians), the people who have your permission in writing, and those
who are allowed by law to see the records, for example your child’s
doctors and nurses. All requests for inspection and/or copies of medical
records shall be made to the Health Information Management/Release of
Information department.
- To have information about pain and pain relief measures.
- To have access to the hospital’s resources necessary to the care of
your child without regard to race, color, national origin, ancestry,
sex, creed, religion, disability (mental and physical), marital status,
or sexual orientation.
You are Responsible:
Communication
- To produce, upon request, appropriate documentation of authority to
consent to the child’s admission and medical/surgical treatment.
- To tell us as fully as you can what concerns you have about your
child. You also have the responsibility to tell us about your child’s
past illnesses, when your child has been in the hospital, what
medications your child was given or is currently taking and anything
else that has to do with your child’s health.
- To ask questions if you do not understand the papers and forms you
are asked to sign.
- To let your child’s doctor or nurse know if you do not
understand what your child’s problem is (the diagnosis), what the
treatment will involve (procedures, medications), or the likely outcome
(the prognosis).
- To tell your child’s doctor, nurse or patient representative if you
have concerns or are not happy about the care your child is getting at
the hospital.
Cooperation
- To cooperate and follow instructions that the doctors, nurses, or
other staff recommend to you for the care of your child and this
includes following recommendations to keep a safe and healthy
environment for your child.
- To work with members of the medical team to develop pain management
plans.
- To keep your appointments and to be on time. If you cannot keep an
appointment, please call the hospital or clinic as soon as possible to
cancel the appointment and arrange for a new one.
- To make sure that the charges will be paid.
- To respect the privacy and confidentiality of the other children and
families receiving care at the hospital.
- To help the hospital staff provide a safe place for you, your child
and our staff.
- To be thoughtful of the rights of other patients and hospital staff
by controlling noise levels and numbers of visitors.
- To follow cellphone rules-keep your phone on silent/vibrate mode
when around staff (your nurse and doctor) or other patients and their
families. (Do not use a camera-phone to take photos of people other than
your family.)
Your own actions
- To remember that you are responsible for your actions if you refuse
treatment for your child or do not follow the physicians’ instructions.
- Note: You or another adult family member must look
after children younger that 18 who come to visit your child and they
must also follow the rules. Space permits two family members to stay
overnight in most patient rooms as long as the rules of the hospital are
followed.
- Exception: Parents of children who are hospitalized
in the Inpatient Psychiatric Unit are not allowed to stay in the room
with their child.
- Note: We do not allow the use of illegal drugs,
alcohol, guns and other weapons. We will not tolerate disruptive
behavior which includes swearing, threatening others, interfering with
the care of any patient or visiting your child under the influence of
illegal drugs or alcohol. If you do any of the above, security staff
will be called and may escort you out of the hospital.
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